Overview
Our 30-day return and refund policy is in effect. We are unable to provide you with a full refund or exchange after 30 days have passed since your purchase.
Your item must be brand-new and in the same condition as you received it in order to be eligible for a return. Additionally, it must be in its original packing.
There are some products that cannot be returned. Food, flowers, newspapers, magazines, and other perishable items are not returnable. Additionally, we do not accept products that are hazardous, contain flammable liquids or gases, or are intimate or hygienic goods.
Other non-refundable products
- Gift cards
- Downloadable software products
- Some health and personal care items
We need a receipt or other evidence of purchase in order to process your return.
Please don’t return your purchase to the merchant.
There are some circumstances in which only partial refunds are allowed:
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
Refunds
We’ll send you an email to let you know when we’ve received and examined your return after it arrives. Additionally, we’ll let you know if your refund request has been approved or denied.
If you’re accepted, your refund will be processed, and within a predetermined window of time, a credit will automatically be given to your credit card or other original form of payment.
Missing or delayed refunds
Check your bank account one more first if you haven’t gotten a return yet.
Then get in touch with your credit card provider because it can take some time for the refund to appear on your account.
Contact your bank next. Before a refund is posted, there is frequently a processing period.
Please email us at the following address if you’ve done all of this and you still have not received your refund.
products on sale
Only items with standard prices may be reimbursed. Sales items cannot be returned.
Exchanges
Only damaged or defective items are subject to replacement. Send us an email at the following address, and send your item to the following location if you need to swap it for the same one.
Gifts
You will be given a gift credit for the amount of your return if the item was marked as a gift when it was purchased and shipped to you directly. You will receive a gift certificate in the mail after the returned item has been received.
We will send the gift giver a refund and let them know about your return if the item wasn’t listed as a gift when it was purchased or the gift donor had the order shipped to themselves to give to you later.
Shipping returns
You should mail your merchandise to the following address in order to return it.
The expense of your own shipping for returning your goods is your responsibility. The cost of shipping is not refundable. The cost of return postage will be subtracted from your refund if you get one.
The amount of time it may take for your replaced item to arrive to you will depend on where you reside.
Consider using a trackable shipping service or getting shipment insurance if you are returning more pricey things. Our promise that we’ll get your returned item is not a promise.
Need help?
For inquiries about refunds and returns, email us at [email protected].